NEW report released by Forrester ‘The Forrester Wave™: Sales Force Automation Solutions, Q2 2017‘ is a 35-criteria evaluation of the 10 most significant sales force automation (SFA) providers, including: bpm’online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM. The report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice. (Access the report here).
Key Takeaway – Microsoft is Leading the Pack:
Microsoft delivers on intelligent seller productivity. Based in Redmond, Washington, Microsoft is building out its intelligent offerings and unifying its SFA solution with its larger portfolio. The 2016 transition to Dynamics 365 brought a heightened focus on seller productivity, with deep integrations into Office 365 and Outlook. Microsoft also delivers very strong analytics capabilities, including its machine learning and AI offerings, as well as Power BI. Find out more about Dynamics 365 >